Frequently asked questions
How far is the Seattle Convention Center?
Both buildings are walkable: the Summit building (900 Pine St) is about 0.22 mi, roughly 5 minutes on foot, and the Arch building (705 Pike St) is about 0.26 mi, roughly 6 minutes. See our walking guide.
How many guests can stay?
The Lumière 2BR and the Two-Bath 2BR each sleep up to 6. The Top-Floor 2BR sleeps up to 5. Every apartment has two bedrooms.
Is there a washer and dryer?
The Lumière 2BR and the Two-Bath 2BR have their own washer and dryer. The Top-Floor 2BR has none; guests use the building's shared laundry room on the 2nd floor.
Is parking available?
A garage space in the building can be requested for compact cars only, at $35 per night, subject to availability. SUVs and larger vehicles don't fit; the Convention Center garages nearby are the easy alternative. See the parking guide.
What are the check-in and checkout times?
Check-in is from 4:00 PM and checkout is by 11:00 AM. Early check-in or late checkout is sometimes possible for $35, depending on the cleaning schedule. Please ask; it can't be promised in advance.
How does check-in work?
It's self check-in. We're not a hotel: we send self check-in arrival instructions before your stay, and you can reach us by message or at [email protected].
What is the $300 hold?
One day before arrival, a $300 pre-authorization is placed on the card used to book. It is a hold, not a charge, and it is released after checkout. Your bank controls how long the release takes to show.
Why book direct instead of on Airbnb?
Booking on this site gets you 10% off our nightly rate and a flat $120 cleaning fee, and you deal with us directly. The same apartments are also listed on Airbnb, where you can read their 400+ reviews.
What is the cancellation policy?
Payment in full (100%) is taken at booking through Lodgify's secure checkout. Direct bookings are non-refundable once paid. The $300 card hold is separate and is released after checkout.
Are pets allowed?
No pets, please. Service animals are welcome.
Are the apartments wheelchair accessible?
No. The apartments are not wheelchair accessible. If you have specific access needs, please email us before booking so we can answer honestly.
How do I get here from Sea-Tac Airport?
The Link light rail 1 Line runs from the airport to Westlake Station. From Westlake it's about 0.44 mi, roughly a 9-minute walk. Rideshare and taxis also work; give the driver the address in your arrival instructions.